Our family of websites
Please see our privacy policies
and website usage policy -
to make a long story short, we totally respect your rights to privacy, so please respect our rights to our own websites.
Third party websites selling our products
Many of our products have their own websites, so we can better describe each single product.
for the list.
BE CAREFUL of any websites not listed there that look identical to ours and appear to sell our products,
they are probably fraudulent.
If you have any doubts about the authenticity of any website,
order directly from this website: https://www.totallyherby.com.
This has its identity and geographical address details assured by the EV SSL certificate authority.
It is better to be safe and avoid phishing (attempts to secure your card details for fraudulent use).
Please report anything suspicious to us, we can notify the police if neccessary.
Our products are also now sold from third party websites not under our control, these will USUALLY be
Products bought from our Independent Outlets, not directly from us
Any purchase you make with them is bound by their terms and conditions,
and you should try to resolve any problems directly with them.
If you don't succeed please contact us as manufacturers and we will investigate.
In this case we reserve the right, at our discretion, to take steps to make you happy again.
For Goods bought from a shop or other retail outlet, your normal recourse is through the shop you bought the goods from.
We appreciate however, that you may well have bought these on holiday, so if return to and refund from the shop is not easily possible please contact us.
As manufacturers we are ultimately responsible for the Quality of our goods. We have over 300 outlets, so they are not listed here.
Third party goods or services
We may from time to time co-operate with third parties, and with their complementary products or services,
but if you deal with them it is their responsibility, and you should resolve problems with them.
If you have no success, please contact us and we may investigate.